Terms & Conditions

Welcome to NexGo. These Terms and Conditions govern your access to our website, telemedicine platform, and healthcare services. By using our platform or booking a consultation, you agree to follow these terms. If you disagree, please discontinue using our website and services.

Our services are intended for lawful healthcare and personal purposes only. Users must not misuse our website or platform, submit false information, interfere with platform functionality, or attempt unauthorized access to our systems, patient information, or healthcare services.

All website content, branding, service descriptions, images, graphics, documents, educational materials, software, and design elements are the intellectual property of NexGo and are protected under applicable copyright and intellectual property laws.

You may access our website for personal reference only. You must not:

• Republish website content without permission.
• Sell or redistribute proprietary materials.
• Copy content for commercial purposes.
• Modify or reproduce our materials without written consent.

NexGo provides online healthcare consultations, appointment scheduling, communication with healthcare professionals, and related digital health services. While we work to provide reliable and professional healthcare experiences, consultation availability and response times may vary depending on healthcare professional availability, technical conditions, and patient requirements.

Patients are responsible for providing accurate personal and health information, attending scheduled consultations on time, following healthcare professional instructions, and maintaining the confidentiality of their account credentials. Delays or incorrect information.

NexGo is not responsible for indirect, incidental, or consequential damages resulting from service interruptions, technical issues, delayed consultations, inaccurate information provided by users, or circumstances beyond our reasonable control.

Our platform may involve trusted third-party providers including payment processors, video consultation services, communication platforms, analytics providers, and other healthcare technology partners. We are not responsible for the availability, policies or performance.

Your privacy is important to us. Personal and healthcare information collected through our website or services is handled securely and used only for providing healthcare services, patient support, scheduling, communication, and other legitimate purposes in accordance.

We reserve the right to update these Terms and Conditions at any time. Revised versions will be published on this page, and continued use of our website or services indicates acceptance of the updated terms.

These Terms and Conditions are governed by the applicable laws of the jurisdiction where NexGo operates. Any disputes will be resolved according to the appropriate legal procedures and applicable healthcare regulations.

If you have questions regarding these Terms and Conditions or any of our telemedicine and healthcare services, please contact the NexGo support team through our official website, email, or available customer support channels.